Why Isn’t My Refrigerator Water Dispenser Working?

refrigerator water dispenser picture

Is the water dispenser on your refrigerator not working? If not, you can try to solve the issue on your own or call D&D Worcester Appliance Repair for refrigerator repair Worcester, Massachusetts.

There are several reasons for the water dispenser in a kitchen refrigerator to not work. Again, some suggestions might sound a little strange. However, something as obvious as a power switch has been the culprit before. Be sure to check the more obvious potential issues prior to moving forward with refrigerator repair. Let’s begin to cover this appliance repair issue and see what solutions we can cite for a broken water dispenser on a refrigerator.

The reason for a water dispenser not working is usually either an installation problem, a filter failure or frozen water lines:

Refrigerator Installation Problems

You just installed a brand new refrigerator with a water dispenser, but it’s not dispensing water. The water dispenser must be connected to the home’s water line. That could be the reason for the issue.

If the new refrigerator is replacing an old refrigerator that didn’t have an ice maker or water dispenser, there is a chance that you do not have a water line running to this area. Most of the time a water line is typically run from under a house either in a crawl space or basement. You can purchase this line at nearly any hardware store and they’re very easy for the typical homeowner to install. Usually they have a a built-in water shut-off valve, which is necessary so that if you ever need to relocate the refrigerator, you can shut off the water.

If there’s an attached water line, is the valve turned on? The valve handle needs to be lined up with the hose. And, is there water running through the pipe you have used to connect the water line? Obvious and common questions, but things that have to be accounted for.

If you had to remove the refrigerator doors during installation it is possible the water dispenser may not be plugged in. Check the owner’s manual to see the wire harness for that particular refrigerator. Be sure that it is plugged into the refrigerator.

When the water line is connected, usually there is air in the line. So, engaging and disengaging the dispenser control to get the air out is necessary.
Filter Issues

On some models, there are different filters. These filters could “expire”, become clogged or get frozen. All of the filters are based on the model and type of refrigerator. If your filter is clogged it might cause slow filling or no flowing at all. It’s recommended that your filter is changed every 6 months. Changing filters can be difficult. If you run into issues, go online and learn the proper process to change a filter.

One recommendation is to fill the filter with water before installing it. A lot of time the water filters will take a long amount of time to fill, which could lead you to believe that the water dispenser on the refrigerator is not working right. You should read the manual if all else fails. To ensure it is not air trapped in the lines, we recommend to depress the dispenser lever for about 5 minutes.

A frozen water tank might be the source of the issue as well in some refrigerators. If the tank is frozen it will start to leak onto the fresh food bins. Limited food inside of the fresh food bins might cause freezing to happen.


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